Maya Chen

maya.chen.service@examplehospitality.com

Server, Bartender, Barback, Hostess

Signal Deck Elite guest-facing worker

4.9 stars

86 shifts

98% on time

94% completion rate

7 benches

3 badges

Bench Relationship

Added Mar 12

Preferred access Sees open shifts immediately

7 shifts at your locations Last worked Sun, May 12, 2026

Feedback Summary

Managers consistently describe Maya as polished with guests, quick on POS, and strongest in structured dinner service. Best fit: high-touch server or event captain shifts with clear pre-service notes.

Manager Feedback

This worker did a great job. Took ownership of two large tables, read the room well, and helped reset the patio without being asked.

Very strong with guests and timing. Only note is to review setup notes before arrival when our floor plan changes.

Tags from Managers

Fast POS 18 Guest recovery 14 Team leader 11 Wine steps 8 Needs setup notes 2 Late clock-in 1

Ratings by Position

All benches

Server ★★★★★ 4.9

52 shifts 99% on time 96% completed

Bartender ★★★★☆ 4.7

21 shifts 95% on time 91% completed

Event Captain ★★★★★ 5.0

13 shifts 100% on time 100% completed

Bench Reputation

The Marlow ★★★★★ 5.0

Preferred · 7 shifts · Last Worked May 12, 2026

Harbor House ★★★★★ 4.9

Standard · 18 shifts · Last Worked Apr 28, 2026

Media

3 items

Intro video

Service

Events

Work History

The Marlow Mar 12 - May 12

128 W 18th St, New York, NY

Server · Hostess · Barback

Harbor House Jan 08 - Apr 28

42 Harbor Ave, Jersey City, NJ

Bartender · Server · Event Support

Event Hall West Nov 02 - Apr 10

310 Hudson St, New York, NY

Event Captain · Server · Closer

Documents

✓

Work eligibility I-9 verified · W-4 complete

✓

Food handler card Expires Sep 2027

AR-736 Signal Deck

AR-736 is really asking for a modern decision surface, not a normal profile. This pass treats worker detail like a SaaS scorecard: crisp operator signal, evidence layers, and fast action without making the venue user decode raw history.

Theme

Design Notes

Signal Deck includes AR-736’s required overall rating, shift count, on-time rate, completion rate, bench count, and badge count.
The right-side score should come from `worker_metrics_daily.reliability_score` or a composite built from worker daily rollups; the headline is a score-band label, not manually entered copy.
Ratings by Position and Bench Reputation separate global quality from venue-specific trust, which should make Explore more credible.
Manager feedback now leads into scannable compliment and negative tags, with counts placed on the right edge of each pill.
The feedback summary can be generated from bench feedback once that backend summary exists.
Bench mode shows relationship-specific facts and actions. Explorer mode changes the primary decision to Add to Bench.